It’s June 2024 and I’m sitting in the existing lounge waiting for QF2. To say I’m underwhelmed is an understatement. The lounge is pokey with 1/3 of its entire volume over 2 floors occupied by a large unnecessary staircase. The lounge is full. The staff are allowing people to sl...

A complete waste of time and money. There is no point being recognised as a valued customer because every time Qantas call a flight to board, there are more pax in the Premium queue that the red queue. The whole concept of gaining Lifetime Gold, Platinum, Platinum Plus or actually paying to fly B...

The way that the Qantas Valet operates post covid is a retrograde operation. It is open to non Qantas customers that can book it on the Sydney Airport website. SACL do not run it as a service to Qantas premium passengers, it is run for the benefit of SACL. Since SACL took over, they make you wait...

The reason why it has taken so long to catch up to its rivals is because Qantas has not wanted to put capital investment into all the 20+ year old airframes that have soldiered on, in the absence of new aircraft orders so as to improve profitability which therefore trigger senior management bonus...

Airtags saved me in December when my bags were tagged to Munich but I was diverted to Frankfurt due to the closure of Munich Airport for 3 days. British Airways were great they intercepted ny Munich tagged bags at Heathrow. BA put them on the same plane as me to Frankfurt. The bags showed up in t...